Privacy Policy

At PoleAndAerial.com, we are respectfully aware of the trust our customers and site users place in us and our responsibility to protect your privacy.  This Privacy Policy explains our policy regarding the collection, use and disclosure of any and all Personal Information (full name, email address, mailing address, telephone number, payment methods, and more) Users provide to PoleAndAerial.com when they visit our site, register, become members, purchase items, interact with regardless of communication or interaction modality, and/or participate in activities PoleAndAerial.com may sponsor. By using or accessing the PoleAndAerial.com website (the “Site”) or PoleAndAerial.com services (the “Services”), you (the “User”) are accepting the practices described in this Privacy Policy.

TERMS OF SERVICE, NOTICES AND REVISIONS

Your use of PoleAndAerial.com, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Service, Terms of Sale and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law. We reserve the right to change our Privacy Policy, Terms of Service, and our Terms of Sale at any time. If we do this, we will post the changes to this Privacy Policy on this page and will indicate at the top of this page the date of last revision. Your continued use of the Services or Site after any such changes constitutes your acceptance of the new Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. By using the Services and Site, you are consenting to have your personal data transferred to and processed in the United States.

INFORMATION WE MAY COLLECT, HOLD, STORE FROM YOU

We may collect and process various types of information and data about you so we may learn more about our market, our customers, your needs, your site visit behaviors and more to best serve you, including but not limited to the following:

  • Information you provide by filling out forms on our PoleAndAerial.com site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. This also includes additional information you may provide as you enter place orders in the store, various contests, submit various content, complete any surveys we may conduct for research purposes, report a problem, and more.
  • Records of correspondence if you contact us for any reason.
  • Details of your visits to our site, including, but not limited to IP addresses and the use of cookies.

COOKIES, IP ADDRESSES OTHER DATA

Like most websites, PoleAndAerial.com uses cookies to improve your experience and to provide quality services. Cookies help us keep a record of your preferences. Without cookies, we wouldn’t be able to remember what different people like. We also use cookies to provide advertising more relevant to your interests.

Most users don’t wish to re-set their computers every time they log on. You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

GLOBAL STATEMENT

Many countries address privacy issues differently.  There is no unified global standard on which all countries agree. PoleAndAerial.com’s privacy policy is designed to be a single statement of what our approach to privacy is, and our privacy practices are designed to meet appropriate and applicable laws around the world.

SECURITY

When you use PoleAndAerial.com, you may take a variety of actions, including but not limited to: setting up your personal profile, forming relationships, sending messages, post videos, performing searches and queries, and transmitting information through various channels. We collect this information so we can provide you a better overall service experience and offer personalized features. In most cases, we retain information so, for example, you can return to view prior messages you sent or easily see your friend list. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.

You post User Content (as defined in the PoleAndAerial.com Terms of Service) on the Site at your own risk. Despite allowing you to set various privacy options that can help limit access to your pages, you must be aware that no security measures are perfect or impenetrable. We cannot control the actions of other Users with whom you may choose to share your pages and information or who gain access. Therefore, we cannot and do not guarantee that User Content you post on the Site will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content.

CHILDREN UNDER AGE 14 / COMPLIANCE WITH CHILDREN’S PRIVACY ACT

The use of the Services and Site is reserved to persons over 14 years of age. PoleAndAerial.com does not knowingly collect or solicit personal information from anyone under the age of 14 or knowingly allow such persons to register. If you are under 14, please do not attempt to register for PoleAndAerial.com or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 14 may provide any personal information to or on PoleAndAerial.com. In the event that we learn that we have collected personal information from a child under age 14 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 14, please contact us.

CHILDREN BETWEEN THE AGES OF 14 AND 18

Minors over the age of 14 must ask their parents or legal guardians for permission before sending any information about themselves to anyone over the Internet. Parents and legal guardians are responsible for the protection of their children's privacy.

SECURITY

All information you provide to us is stored on by secure means/servers. Any payment transactions will be encrypted using appropriate technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. Please do NOT share your password with anyone.

Please note that transmission of any information via the internet is not entirely secure. Although we will do our best to protect your personal data, we cannot guarantee absolutely security of your data transmitted on or to our site.  Any and all transmission is at your own risk. Once we have received your information, we use strict procedures and security features to prevent unauthorized access, but it cannot in any case be guaranteed.

You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you access your PoleAndAerial.com account. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the Site.

By using the Site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.

USES OF INFORMATION

We use information collected and retained about you in the many ways:

  • To ensure that our site content is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • To develop new services of interest to you.

When you register or re-register with PoleAndAerial.com, you create your own profile. Your profile information, as well as your name, and where applicable, photo and/or video images, may be displayed to any and all people who register on our site.

Profile information is used by PoleAndAerial.com primarily to be presented back to and edited by you when you access the service and to be presented to others permitted to view that information by your privacy settings. In some cases where your privacy settings permit it (e.g., comment wall, personal blog), other PoleAndAerial.com users may be able to supplement your profile.

Profile information you submit to PoleAndAerial.com will be available to users of PoleAndAerial.com who you generally allowed to access the information through your privacy settings (private view), although it may be accessible to others. Your name, profile picture thumbnail, and basic information may be available in search results across the PoleAndAerial.com network and those limited pieces of information may be made available to third party search engines. This is primarily so your friends can find you and send a friend request where applicable. People who see your name in searches, however, will generally not be able to access your entire profile information as set in your private/public view settings.

We also use your e-mail address to send you newsletters, as well as messages about PoleAndAerial.com special offers, consumer surveys and other service-related announcements. Occasionally, we may send these materials to you via postal mail, using the shipping address provided. If you no longer want to receive the newsletters, other announcements, simply unsubscribe via provided links within each newsletter. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.

We keep track of your interactions with us, including but not limited to your site activity, payment history and correspondence. We use this information for such purposes as personalizing the site to better reflect particular interests, tracking your viewing hours, helping us quickly and efficiently respond to inquiries and requests and otherwise enhancing our service offering for our customers.

While using the Services and Website, you will have opportunities to post reviews or other personal information in public forums. Please understand that when you post such information, it is made public and is not subject to this policy.

SHARING INFORMATION WITH 3RD PARTIES

Except as otherwise disclosed to you, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared. We share your information with third parties only in limited circumstances where we believe such sharing is 1) reasonably necessary to offer the service, 2) legally required or, 3) permitted by you.

We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies to personalize and optimize our Web pages, process credit card transactions, collect debts, analyze and enhance data, including customers' interaction with our site, and process consumer surveys. We also provide postal addresses to the U.S. Post Office for delivery purposes. In the course of providing such services, these other companies may have access to your personal information. These companies are not permitted to use your personal information except for the purpose of providing the services we request of them.

We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share account or other information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Services or using the PoleAndAerial.com name, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.

If the ownership of all or substantially all of the PoleAndAerial.com business, or individual business units owned by PoleAndAerial.com, Inc., were to change, your user information may be transferred to the new owner so the service can continue operations. In any such transfer of information, your user information would remain subject to the promises made in any pre-existing Privacy Policy.

When you use PoleAndAerial.com, certain information you post or share with third parties (e.g. a friend), such as personal information, comments, messages, photos, videos, or other information, may be shared with other users in accordance with the privacy settings you select. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting comments, messages, photos, videos or other items, this information may become publicly available.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. Note that once you have left our site, even by using these links, we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide during your time and visits to any such sites and such sites are not governed by this privacy statement. You should always exercise caution and look at the privacy statement applicable to any website in question.

3RD PARTY ADVERTISEMENTS

We may serve third-parties that use cookies and other tools as their ads are presented on our web site so they can ascertain how many times you've seen a particular advertisement. Please know that no personally identifiable information you provide to us is provided to them for cookie or other use, so they cannot personally identify you with the information they obtain on our website.

Some third-party advertisements may be provided by Google, which uses cookies to serve ads on this site. Google uses a specialized cookie, which enables it to serve ads to our users based on their visits to this site and other sites on the Web.

PoleAndAerial.com does not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stored on PoleAndAerial.com unless you choose to share it with them.
This privacy policy covers the use of cookies by PoleAndAerial.com and does not cover the use of cookies or other tracking technologies by any of its advertisers.

UPDATING OR REMOVING INFORMATION

Access and control over most personal information on PoleAndAerial.com is readily available through the profile editing tools. PoleAndAerial.com Users may modify or delete any of their profile information at any time by logging into their account. Information will be updated immediately. Users who wish to deactivate their PoleAndAerial.com membership may do so on their Account page. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to members of PoleAndAerial.com.

Where you make use of the communication features of the service to share information with other individuals on PoleAndAerial.com, however, (e.g., sending a personal message to another PoleAndAerial.com user) you generally cannot remove such communications.

You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to PoleAndAerial.com relating to your account. If you want to update your contact information, you should do so by visiting your Account section of the Site. You must be signed in to access your Account. You can also make changes to your account program, as well as e-mail subscriptions preferences, by going to the your Account page.

AGREEING TO TERMS

If you do not agree to PoleAndAerial.com’s Privacy Policy as is posted here, you have the choice to not use this site or any services offered by this site. Your use of our site indicates full and complete acceptance of this privacy policy.

CONTACT

If you have any questions about this privacy policy, please contact us at privacy@poleandaerial.com.

WE LOOK FORWARD TO SERVING YOU!